Category: B2B

Amazon’s Kristin Graham On How to Build, Maintain and Scale a Strong Culture

Whether you’re just starting to build your company’s culture or you think it might be time for a realignment, Kristin has some incredibly helpful tips. Building a strong and effective culture is no easy feat, but my conversation with Kristin showed me just how powerful even seemingly small decisions and gestures can be. Read More: openviewpartners.com

‘Operations as a resource to execute entrepreneurial ideas’

WHY STARTUPS NEED TO PAY ATTENTION TO OPERATIONS · BABSON THOUGHT & ACTION: According to Babson Professor Sinan Erzurumlu, 95% of startups fail, yet most startup founders see themselves as part of the 5%. He suggests operations can help startups see their path to success more clearly. Operations can deliver creative business plans that can make or break startups. Read More: entrepreneurship.babson.edu

Jeff Bezos new book: His own words on how Amazon embraced failure

There’s experimental failure – that’s the kind of failure you should be happy with. Excerpt is based on Jeff Bezos’ conversation with his brother Mark Bezos at Summit LA17 on November 4, 2017, an interview with David Rubenstein at the Economic Club of Washington on September 13, 2018, and an interview with Roger Zakheim at the 2019 Reagan National Defense Initiative conference on December 7, 2019. Read More: businessinsider.com

‘Bad Reviews Are An Opportunity to Form a Relationship’

PRESS RELEASE FROM THE JOURNAL OF MARKETING: MAKE THE BEST OF BAD REVIEWS BY LEVERAGING CONSUMER EMPATHY: Those negative reviews usually lead to adverse consumer reactions such as decreased purchase or customer dislike for the brand. Using six studies and four supplemental experiments, the research team provides converging evidence that unfairness in negative reviews evokes empathy for the firm from third-party consumers reading the reviews. Read More: ama.org

The surprising traits of good remote leaders

The study, published in the Journal of Business and Psychology, tracked 220 US-based teams to see which team members emerged as leaders across in-person, virtual and hybrid groups. As expected, the face-to-face teams chose leaders with the same confident, magnetic, smart-seeming extroverted traits that we often see in organisational leaders. Read More: bbc.com

The personality traits that make you a successful leader

Like extroversion, conscientiousness was more closely linked to leader emergence than to leadership effectiveness. A willingness to do new things was the third strongest predictor of leadership in general, but in business in particular openness was just as strongly linked to leadership as extroversion. Read More: businessinsider.com

4 Ways for Leaders to Build Resilience

There are techniques leaders can use to build their own resilience-and tips they can pass on to their team about dealing with adversity. In essence, times of crisis challenges leaders to be the best versions of themselves. Read More: openviewpartners.com