How the Customer Interview Illuminates Innovation

Today, more than 20 years since Michaels schooled Blank on understanding customers, there is a new formal process to the one-on-one customer interview. The customer interview is not about you or your product but rather about them, uncovering their needs and their unmet desires. Read More:

Federal energy program suggests keeping thermostat set at 78 degrees — 82 while you sleep

The suggestion comes from Energy Star, a federal program managed jointly by the Department of Energy and the Environmental Protection Agency that provides information to consumers about energy efficiency practices that not only save consumers money, but also improve air quality and protect the environment. According to Energy Star, keeping your central air thermostat set to 78 degrees is optimal for both cooling and energy efficiency, but this recommendation only applies to the times when you are home. Read More:

This hand-tracking algorithm could lead to sign language recognition

With luck other researchers will be able to take this and run with it, perhaps improving existing systems that needed beefier hardware to do the kind of hand recognition they needed to recognize gestures. It’s a long way from here to really understanding sign language which uses both hands, facial expressions, and other cues to produce a rich mode of communication unlike any other. Read More: